Who We Serve

From a chicken processing plant in Ohio to an oil rig in the Arctic Circle in Alaska, there are only a few places and industries in our forty years that we haven't had a chance to work with. Our goal, across all industries, remains the same: How do we get employees to think and act in a safer manner?

 

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Because we've been around for 40 years, the types of businesses and industries that we serve are pretty far-flung.

I always say I personally been in, I've lost count, but well over 5000 different establishments in the last 40 years practicing what we do. And it's all over the board. Its hospitals, its schools. It's nursing homes. It's colleges and universities. It's governments, both city, state, and local. It's the federal government.

On occasion, we've worked outside of New England. We've worked in twenty-six states around the country. We've worked for some of the big car manufacturing companies.

We've worked for oil companies inside the Arctic Circle in Alaska, probably one of the two of the more interesting places that we worked for.

We worked for a chicken processing plant out in Ohio, where they actually slaughtered thirty-five thousand chickens a day (I still get a bit squeamish when I'm trying to eat chicken).

The other one was a plant in California that actually made armor-piercing armaments from spent radioactive material, and that was very interesting to go through that whole process.

But the point of the matter is that we've been in thousands of different kinds of facilities and businesses, and the bottom line is pretty much the same thing when it comes to the safety and health services that we provide.

We're still working with people and you find that people are pretty much the same no matter what state we go to or where they're at. They have behaviors that allow them to work in an unsafe manner, and we spend a lot of time trying to work on their behaviors.

How do we get them to think and act in a safer manner?

There's a whole science of what's called behavior-based safety that we try to encourage people to participate in, where you try to catch people doing things right from a safety and health standpoint, as opposed to catching them, doing things wrong, and writing them up or disciplining them.

And there's a strong segment of the safety and health profession that believes that this behavior-based safety practice is a much better one. However, it tends to run out of gas if you don't continue to promote it. And it's very expensive and very time-consuming to promote it.

In terms of the other services that we provide, obviously, in the worker's comp space, we're in lumber industries and manufacturing companies all over the place. In terms of a lot of the asbestos management that we do it's in a lot of the different trades where it's property managers or real estate people, schools, and hospitals.

We touch almost everybody that's out there in all those different industries. There are precious few that we haven't actually looked at in the last 40 years.

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